“HS2 in Birmingham” News Update 27 July 2018

Appointment of the new HS2 Construction Commissioner and details about safety and security support vehicles starting in your area.

New Commissioner Appointed to Review Construction Complaints

Posted on Jul 27th 2018 by HS2

The Department of Transport has appointed a new independent Construction Commissioner. The Construction Commissioner undertakes independent reviews of complaints related to construction received by HS2 Ltd.

Their role will be to provide independent, impartial decisions as well as advice on how to make a complaint and will build relationships across industry and community groups, local authorities, HS2 Ltd and contractors.

Sir Mark Worthington, the new Construction Commissioner, has more than 20 years of experience working with government.

We recently updated our guidance on how to make a complaint to HS2 Ltd. This can be found at this https://www.hs2.org.uk/how-to-complain.

For any urgent issues that may need to be quickly resolved, you can call our 24/7 Freephone Community Helpline on 08081 434 434.

More information about the appointment can be found at: https://www.gov.uk/government/news/sir-mark-worthington-appointed-as-independent-hs2-construction-commissioner.

Safety and Security Support Vehicles Starting in August

Posted on Jul 27th 2018 by Hs2

As we move into the next stage of building the new railway, we are introducing security and safety support vehicles as part of our plan to ensure that the public and those working on the project, as well as property and sites along the route, remain safe and secure.

These units will be working along the Phase One route to respond to incidents and will be working 24 hours a day.

Their tasks might include responding to a security incident or checking to see if property or a piece of land is secure. The units will be working in Camden and the surrounding HS2 project area.

If you have any questions please call our Freephone Community Helpline on 08081 434 434 or speak to your local engagement manager.

If you suspect a crime, you should always call 999 or 101.

They will begin in August 2018 and be available for the duration of the project.

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