Free Travel Before 9:30am To End On Monday 1 June

Changes to Free Travel advised by West Midlands Network….

Free travel before 9:30 to end on Monday 1st June 2020 for Concessionary Travel Pass holders. 

Dear Customer,

In March we removed peak time restrictions for English National Concessionary Pass holders to make it easier for the region’s older citizens and people with disabilities to take advantage of early shopping sessions at supermarkets.

In light of the most recent Government announcements, many people are now returning to work, this is expected to increase in the coming weeks with non-essential shops reopening and a number of children returning to school.

The demand for buses, trams and trains is expected to rise across the West Midlands – especially during the early morning.

For this reason, from Monday 1st June 2020,  your Older Persons or Disabled Persons Concessionary Travel Pass will no longer be accepted before 0930 on weekdays. Usual arrangements apply on Saturdays, Sundays and Bank Holidays.

We’re removing the option for you to travel before 0930, to ensure that passengers who rely on our transport network, can get to work and school safely during peak times.

Advice while travelling

It is our priority to ensure the safety of our Region by observing social distancing – so passengers are strongly urged to cycle, walk or drive to work and avoid public transport unless they have absolutely no alternative.

The following advice has also been issued to passengers who have to use public transport:

·        Stay apart and wear a protective face covering

·        Do not crowd at doorways to get on board and leave space for people to exit

·        Do not sit next to others unless you’re travelling with people from your household

·        Use mobile, smartcard or contactless payments

·        Allow extra time in case you can’t get on the first service that arrives

·        When you arrive at stops or stations check for any changes to the way to you need to enter or exit

Watch the videos below for more social distancing and safe travel advice.

 Only use public transport if you have no other travel option.

Thank you to those of you who continue to follow the Government guidelines and help us to keep public transport available for those who need it most.

We must now stay alert to control the spread of the Coronavirus.

Stay up to date

To help you understand these changes to the network we have created a dedicated webpage where you can access the latest updates and information. Keep checking back for updates as things may change further.

Check for transport updates

Don’t forget to follow us on social media for live updates and information. 

Twitter – @WMNetwork 

Facebook – West Midlands Network 

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